White Papers

Loyalty Builders offers our white papers free of charge to individuals interested in existing customer marketing.

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When Individualized Marketing Meets Big Data

As companies accumulate increasing amounts of data and complain that they are “data rich but information poor”, we suggest ten ideas for ways to work with what is now being called “Big Data”. These ideas illustrate how Big Data enables individualized marketing by making possible relevant, one-to-one communications with each customer.

True One-to-One Marketing

Learn what true one-to-one marketing really is, how to do it, and how it has increased response rates for Loyalty Builders' clients.

Solving the one-time buyer problem

Find the data points hidden in a single, initial transaction and use them to size and solve your company's one-time buyer problem.

Customer-Segmentation

This comprehensive paper discusses the business benefits of segmentation and describes in detail how to do it—what data to use, what tools you need, the steps in the process, and the criteria for choosing a good segmentation scheme.

Dividing the marketing budget

This paper describes a formula to guide companies in allocating their marketing budget between customer acquisition and existing customer marketing.

Four Ways For Distributors To Get More Marketing Co-op Dollars

Loyalty Builders offers four techniques that distributors can use to win more marketing development funds from the manufacturers they represent,  and shares three case studies illustrating how well they work.

Five Ways Distributors Can Increase Revenue Per Customer

A Loyalty Builders report on challenges and solutions for distributors

Customer Migration

Where they were, where they went, and why--a Loyalty Builders white paper on customer migration, the change in value of a customer.

The Business Case for Loyalty Builders Analytics

Loyalty Builders demonstrates how its methodology generates more than enough revenue to justify a company becoming a client.

Measuring Marketing Effectiveness

Describes how to measure marketing effectiveness by measuring customer behavior