Loyalty Builder’s Privacy Policy

Effective Date: 7/17/2024

Loyalty Builders Commitment to the Data Privacy Framework

Loyalty Builders complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) as set forth by the U.S. Department of Commerce. [INSERT your organization name] has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/

Personal Information Collected

User-Supplied Information

We collect personal information from customers and potential customers through direct email, telephone calls, and our website. We may collect some or all of the following information from customers and potential customers: name; email address; telephone number. We use the personal information we collect from our customers and potential customers only for legitimate business purposes, including:

  • Contract and billing administration.
  • Product and service delivery
  • Communications regarding marketing and technical information concerning our products and services.
  • Notifying our customers and potential customers regarding important events related to Loyalty Builders
  • Fulfilling our business obligations to our customers.

We limit access to this information to only those employees who are necessary to carry out the above-listed business purposes.

Third Parties

We may receive tracking information about you from third parties (such as age, gender, and interests) used primarily to enhance your experience using the website and its services.

Server Log Information

When you visit an Internet Website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location. Like many other websites, Loyalty Builders records this basic information about visits to this Website.

Cookies and Passive data Collection

Some parts of Loyalty Builder’s website may use cookies, which are files or identifying “markers” on a user’s computer for identification and personalization purposes. We may use cookies to determine the usefulness of our site information to our users and to see how effective our navigational structure is in helping users reach that information and for other purposes.

You are not required to accept cookies. However, if you reject cookies, certain functionality of our website may not work properly.

Sharing Information of Personal Information

Loyalty Builders does not share information about our customers with third parties except to allow such parties to assist or facilitate in the services we provide to you, enforce an agreement, or protect our rights. Loyalty Builders has liability in cases of onward transfer of data to third parties.

We transmit your credit card information to your credit card company during order processing. In the event that Loyalty Builders LLC or substantially all of its assets is acquired by another entity, your personal information will be transferred to that entity.

We release accounts or personal information when necessary to comply with the law or to protect the rights of our company, our customers, or others. When necessary, we also exchange information with other companies for fraud protection and credit risk reduction.


We use Secure Socket Layer (SSL) to encrypt information you send us and adhere to industry standards to maintain a secure data environment.

Your Rights

You have the right to access the Personal Information that we hold about you and to correct, update, amend, suppress, delete, or otherwise modify any Personal Information where it is inaccurate. When updating your Personal Information, we may ask you to verify your identity before we can act upon your request.

You have the right to object to the use or processing of your Personal Information or withdraw consent to use your Personal Information at any time. Loyalty Builders is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to your organization and following the procedures and subject to conditions set forth in Annex I of Principles.

You have the right to request free of charge information on whether your Personal Information is retained and access to and/or duplicates of the Personal Information retained. However, if the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (considering the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request.

You have the right to request proper rectification, removal, or restriction of your Personal Information.

Where processing of your Personal Information is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the You have the right to receive the Personal Information concerning you in a structured, commonly used and machine-readable format or to have your Personal Information transmitted directly to another company, where technically feasible (data portability).

Where the processing of your Personal Information is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question; the right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you.

You have the right to take legal actions in relation to any breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data protection regulators.

Alternative Dispute Provider

In compliance with the EU-U.S. DPF, Loyalty Builders commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF to ANA DPF Dispute Resolution, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://ana.net/dpf-consumers for more information or to file a complaint.  The services of ANA DPF Dispute Resolution are provided at no cost to you.

How to Contact Loyalty Builders for Inquiries or Complaints

In compliance with the EU-U.S. DPF, Loyalty Builders commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF should first contact Loyalty Builders at: info@loyaltybuilders.com or mail to Loyalty Builders, 155 Lafayette Rd Unit 4, North Hampton NH 03862.

Law Enforcement

Loyalty Builders is subject to the investigatory and enforcement powers of the Federal Trade Commission. Loyalty Builders is required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements, to the extent such disclosures are permissible under applicable law.