November 2009 - Issue #14

OPINION
That Damned Denominator by Mark Klein   "...The fashionable marketing metric today is Marketing Return on Investment (MROI) - how much revenue you get per marketing dollar… In principle this is clean and neat. In practice it is a mess. The problem is that damned denominator… how you determine your marketing costs..." Read more.

LONGBOW IN THE NEWS
New Home: While you’ve been busy with customers, we have packed up and moved to new and larger offices. There’s lots more room and plenty of no hassle parking for everyone including clients. You can visit us now in Suite 250 at 210 Commerce Way, Portsmouth NH 03801. Both zip code and phone numbers are the same.

New Clients: Beyond analytics, we are now developing complete marketing solutions for Sullivan Tires, headquartered in Boston MA and 48HourPrint also Boston based.

New Partnerships: To help provide powerful end-to-end marketing solutions for our clients we have partnered with Unigraphic of Woburn MA - for high quality creative services and VarPortal - for connection to a broad range of IT services.

THEY WROTE IT. WE LIKE IT.
"Customer Segmentation" - by David Baker, Email insider, November 16, "most people don't realize that in email marketing, segmentation is not about defining all your customers and how to treat them; instead, it's about helping you make decisions at a very granular level…" Read more.

HOW TO DO IT
From Mathematical Marketing (this ebook is available on our website under "What’s New". The two most common mistakes marketers make are: 1) sending the same campaign to every customer, and 2) putting emphasis on their very best customers, while ignoring many other potential purchasers. Both mistakes represent a failure of customer segmentation. Doing customer segmentation and predictive analytics right is not trivial. We’re going to show you how…" Read more.

We do the math. You do the marketing.

Longbow is a web-based direct marketing system that quickly and easily predicts the future buying behaviors of your existing customers.

Mark Klein, CEO

"Segmentation is easy. What’s hard is getting granular - creating a stream of differentiated offers and putting them in the field. All I can say is if you're willing to do the work it always pays off."  Mark Klein, CEO


Customer Report Card
See how your customers behave.

Mathematical Marketing eBook
Download the eBook.

Join our Facebook group
Join to see how math is changing marketing.

"In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists." 
Eric Hoffer

We'd like to hear from you! Send your comments to the editor Arthur Einstein.

forward to a friend

Good news. Past issues of CRUNCH! are now archived at http://www.longbowdirect
marketing.com
Longbow
The Longbow Newsletter was sent to you because you asked to hear about new products and special offers from us. To contact us write longbow@loyaltybuilders.com or call 1-603-610-8823.
To learn more about Longbow, click here.

© Copyright 2008 Loyalty Builders LLC. All rights reserved.